Teaches skills around:
Confronting broken promises
Dealing with accountability challenges
Knowing when to speak and when to stay quiet

Good for:
Industries strapped by rules, regulations, and procedures
Employees who consistently face violated expectations
Newly appointed front-line supervisor

Consider if:
Accountability is lax and driving everyone nuts
Poor performers get away with shoddy results
You consistently address the same problems without results
CRUCIAL CONFRONTATIONS WEB SEMINAR

Every individual, team, and organization faces disappointment. A coworker misses a deadline, a boss fails to live up to an expectation or a direct report just plain behaves badly. People make promises and break them—and bad things happen. On the other hand, when you teach everyone how to routinely step up to and skillfully confront disappointments your whole world changes.

Join us for this free, one-hour overview of Crucial Confrontations Training. Listen as one of the New York Times bestselling authors guides you through the content and skills found in the training workshop and bestselling book.

Stay for a 10 minute question and answer session and get all the information you need to learn about our award-winning training program.