How does a large healthcare system achieve 96% hand hygiene compliance? Watch as Matt Van Vranken, president of Spectrum Health shares how they are saving lives and improving patient care. Watch Now
How do you help a rapidly growing workforce remain competitive? Watch as Tim Ahrens, learning and development leader at Johnsonville Sausage, shares how they improved their employees’ leadership abilities through crucial conversations. Watch Now
How does a worldwide manufacturing company improve customer relations and secure new business? Watch as John Quinn, CEO of Excel Polymers, shares how they improved customer relations and increased sales. Watch Now
How does a large hospital build a culture of respect to improve patient safety? Watch as Dr. Feldman and Dr. Kaplan of Maimonides Medical Center share how they are now saving lives through a Code of Mutual Respect. Watch Now
How does a large healthcare system improve patient safety? Watch as Patrice Putman, director of employee development at MaineGeneral Health, shares how Crucial Conversations Training changed their culture and improved patient safety. Watch Now
Trainer Success Stories See how VitalSmarts Certified Trainers are leading major change initiatives with Crucial Conversations Training in their organizations. Read the Success Stories
Personal Success Stories Read the stories of individuals who have applied crucial skills and experienced life-changing results. Read the Success Stories
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Discover how leading organizations turned to VitalSmarts to solve their chronic and pressing problems. Download the latest examples of how training from VitalSmarts has enabled the following organizations to achieve big change, fast.
Humana See how a large insurer improved communication and changed culture with Crucial Conversations Training. Read the Case Study Spectrum Health See how Crucial Conversations Training provides essential culture change tools to Michigan Health System. Read the Case Study Michigan Department of Human Services See how Influencer improved customer service by 38 percent in Michigan human services office. Read the Case Study
Pride International See how VitalSmarts Training improved oil rig safety by 55 percent in one year. Read the Case Study
Tata Sky See how Crucial Conversations Training helped an Indian television provider rebuild corporate culture. Read the Case Study
Orkin See how Crucial Confrontations Training improved turnover at the international pest control company. Read the Case Study Cerner Corporation See how Crucial Conversations Training prepares a new generation of leadership at this healthcare IT giant. Read the Case Study Excel Polymers See how Crucial Conversations Training improves customer relations and secures new business for worldwide manufacturing company. Read the Case Study Watch the Video Case Study Maimonides Medical Center See how Crucial Conversations Training built a culture of respect and improved patient safety. Read the Case Study Watch the Video Case Study Robroy Industries See how Crucial Conversations Training improved sales per employee by 15 percent and quality by 50 percent. Read the Case Study Dallas Housing Authority See how Crucial Confrontations Training united a divided leadership team. Read the Case Study Triangle Leadership Academy See how Crucial Conversations Training created a safer learning environment. Read the Case Study Johnsonville Sausage Family-owned business solves global growth challenges & dramatically improves safety. Read the Case Study Watch the Video Case Study Cook Children's Health Care System Uniting a divided executive team results in #1 ranking in employee satisfaction. Read the Case Study MaineGeneral Health Crucial Conversations® Training improves patient safety by enabling employees with the skills to address fatal mistakes. Read the Case Study Watch the Video Case Study Sprint IT department improves productivity 93 percent. Read the Case Study AT&T IT billing costs reduced by 30 percent with Crucial Conversations® Training. Read the Case Study Lockheed Martin Crucial Conversations® Training helps win $200 billion contract. Read the Case Study
